Use the directional pad or arrow buttons on your remote to select Settings. Select Broadcasting, and then select Auto Program. Select Start to begin auto-programming, and then select either Both, Air, or Cable. Select Air if you are using an Antenna only and you want the fastest results.
- Your account at your fingertips. Sign in for the easiest way to view and pay your bill, manage your account, watch TV anywhere and more.
- Charter TV in HD With a Charter HD receiver, you have the most HD shows and movies to watch at any given time, and there’s no need to pay extra for HD packages. Charter HD gives you:. Ultra-clear picture quality that’s 6x sharper than regular TV. Dolby Digital 5.1 Surround Sound. for audio you can actually feel.
Charter Launches High Definition Auto Tune Feature in St. Louis
Charter Launches High Definition Auto Tune Feature in St. Louis
Auto Tune Takes Customers to Available HD Channels
ST. LOUIS – Watching a TV channel in high-definition just got a little easier. In the St. Louis area, Charter recently rolled out an enhancement to its interactive television guide that automatically tunes to the High Definition (HD) version of a channel a customer may select in standard definition (SD).
As Charter continues to enhance its video products with more customer viewing convenience, HD Auto Tune enables customers with an HD box on their TV to no longer have to search for the HD version of their favorite channels. If a customer tunes to an SD channel and that channel is available in HD, the television will automatically tune to the HD version of that channel.
In addition, when the HD Auto Tune is enabled on a DVR, all scheduled recordings in standard definition will automatically record in HD. Charter digital receivers have automatically been activated for this feature and St. Louis among the several Missouri & Illinois markets launching this new enhancement.
For more information on HD auto tune and its functionalities, visit www.charter.com/hdautotune or call 1-888-GET CHARTER (1-888-438-2427).
About Charter
Charter Communications (NASDAQ: CHTR) is a leading broadband communications company and the fourth-largest cable operator in the United States. Charter provides a full range of advanced broadband services, including advanced Charter TV® video entertainment programming, Charter Internet® access, and Charter Phone®. Charter Business® similarly provides scalable, tailored and cost-effective broadband communications solutions to business organizations, such as business-to-business Internet access, data networking, business telephone, video and music entertainment services, and wireless backhaul. Charter’s advertising sales and production services are sold under the Charter Media® brand.
More information about Charter can be found at charter.com.
Last Updated on October 30, 2018
If you are having any trouble with your Spectrum TV service, follow the guidelines mentioned below and get rid of all sorts issues on your own.
Power Outage: No Picture
If you are not receiving any picture on your TV set after a service outage, try rebooting your receiver by keeping it unplugged for at least 30 seconds and then plugging it back in.
Note: If there is a power outage in your nearby areas, your service may get affected too.
No Picture Issues
In order to resolve no picture problem, make sure:
- The coaxial cable connections on the wall, receiver and TV are undamaged and tight.
- The TV set or any additional equipment is set at the same channel.
- Your TV is at the correct source/input such as HDMI, Video 1 etc.
- If your cables are having red, blue and green connectors, make sure you connect them with the matching outlet colors on the TV such as GREEN: Y to Y, BLUE: Pb to Pb and RED: Pr to Pr
- You may call for Spectrum support for any additional assistance.
Distorted, Fuzzy, Snowy, Missing Channels and Ghosting TV Screen
To get rid of these picture and TV Screen issues, follow the below mentioned steps.
- Make sure your receiver and TV are switched on.
- The TV or any additional equipment should be set to the same channel.
- Make sure that the TV is set at the correct input or source such as HDMI or Video 1 etc.
- Check that the coaxial cables and make sure they are undamaged and connected tightly to the wall, receiver and TV.
- Switch off other equipment such as PlayStation, Xbox or DVD player etc. that are connected to your TV.
- Use the feature of “Auto Program” on your VCR or TV, if applicable.
Note:
- Go through the subscription package of your TV and make sure that the channel that you are trying to watch is available.
- Log in to your service account and make sure that your services are currently active. Also, do not forget to check the charge details.
Troubleshooting With Auto Program
The feature of “Auto Program” scans all the popular channels so as to determine whether the signal is available or not. This feature can be accessed through the TV menu and is available on most of the TV sets.
Steps To Access Auto Program:
- Pick up your Spectrum TV remote control and press “Setup” or “Menu” on it.
- Choose the option of “Auto Program”. This will let your TV scan all the channels.
- Try to change different channels and make sure that they all are working.
Note:
- Make sure that the TV which you want to program is not connected to your Spectrum receiver.
- You may not able to adjust the Spectrum TV settings using a universal remote.
Fixing Blank Screen Issue
- First, you should check the AC power sources.
- Check all the power switches and DVD, Gaming Console or TV switches.
- Make sure all the connections and cords are undamaged and tightly secured.
- Check for a blown fuse or a tripped circuit breaker.
- Change to a non-switched power outlet. You can try connecting a lamp to the outlet and make sure that it is active.
- If you are able to change channels with the buttons of your receiver’s front panel, then there might be a problem with your remote control batteries. Try replacing these batteries with the fresh ones.
- If you are still not able to get back to your normal TV screen, call Spectrum customer support for help.
Fixing “One Moment Please” Message Issue
Charter Hd Auto-tune
- If you are receiving a message saying “One Moment Please” on your TV, check the subscription package of your TV and make sure that the channel you are trying to watch is available to you.
- Make sure that the coaxial cable connections at the receiver, TV and wall are undamaged and tight.